FAQ

All the questions ... answered.

Where are my products made?

Each Luna & Sol piece is made in beautiful Bali, Indonesia. Our talented team there work so hard to make sure each piece is uniquely perfect! 

 Are all Luna & Sol products ethically made?

YES! This is something we are so passionate about. We have a very close relationship with our craftsmen and women! We support their trade, and are in awe of their talent.

How do I care for my pieces?

Here at Luna & Sol, we want you to be able to wear your treasures for a life time.

All of our pieces are made from 925 solid sterling silver. With just a little love and care, they will remain in perfect condition - a staple for you to wear for many, many years!

Our gold plated pieces are extra special, which means they need a little extra care.

They’re made from sterling silver, coated with a 22ct yellow gold plating which is 2 microns thick. It then is dipped in a protective layer on top!

For the best longevity, we recommend taking them off when ever you shower or swim, and avoid them coming into contact with perfume, chlorine, and skin products. 

 

Do you stock anywhere else?

WE HAVE OUR OWN BOUTIQUE!

You can find us in store at Shop 4 Busselton Central Shopping Centre, Busselton WA 6280

 

WHEN WILL MY ORDER BE SHIPPED?

All orders will be packed/shipped within 2-4 business days. All orders are shipped via Australia Post. Please allow 3-8 business days Australia wide. Tracking Numbers will be sent to you once your order has been shipped. 

 

I brought something and changed my mind can I swap it?

We don’t offer exchanges or refunds due to change of mind. 

 

WHAT IS MY RING SIZE

How to use our guide-

❈ Take a ring that you already own

❈ Measure the diameter (mm) of the ring 

❈ Use our Ring Size Guide to find your perfect fit

 

TIP-

Use a small piece of thread / dental floss to measure the ring, mark the diameter of the piece, then use a ruler to measure the string for more accuracy.