Shipping policy

How long does my order take to ship?

All orders will be packed/shipped within 2-4 business days. All orders are shipped via Australia Post. Please allow 3-8 business days Australia wide. Tracking Numbers will be sent to you once your order has been shipped. If you have any questions about our returns, refunds or shipping please email us at lunaandsol_@hotmail.com

If your order is lost/damaged during shipping it is the responsibility of the receiver to lodge a complaint or investigation with the courier as we are unable to redirect/pickup or lodge complaints on your behalf. If you have any issues of course please contact us and we will do our best on our end to help. 

It is the responsibility of the customer to take care with their products and packaging once in their property.