Refund policy

Each Luna & Sol piece is made with so much love and care. Please keep in mind that since each piece is made individually and is hand crafted, no two items will ever be identical! This is what makes our pieces special and unique✨

However, if you by chance receive a faulty item, we will of course happily replace it for you! All you have to do is contact us via our website/Instagram and one of our team will get back to you as quickly as possible.

Please note we do not offer refunds or store credits.

If your item is a gift we offer exchanges with in 7 days of the purchase date.

We offer a 1 month warranty on our pieces for manufacturing faults only, no wear and tear is covered- this includes •gold plating fading •scratches on items and tarnishing due to the item not being cared for correctly.

We can absolutely offer advice on how to care for your items and how to have them repaired.

If you have any questions about our returns or refunds please email us at lunaandsol_@hotmail.com